Chalcharkha, in the course of serving its customers and managing relationships to improve the offering, collects necessary and useful information about customers which may include certain private information about you. Here is what may classify as private information:
PRIVATE INFORMATION
- Your name, contact details, address
- Certain demographic details.
- Your purchase history
- Your data related to site navigation /session information- IP information, OS information
- Your payment details as required by banking channel or/and payment gateway
- Credit/debit card information required by card issuing companies
- Shipping information
- Your passwords for the site
- Third-party sign-in information connected to our websites
- Your communications with us through messages/emails
- Information gathered through cookies- automated information loaded in the browser related to you to improve the experience. Cookies can be disallowed by you at any time by disallowing the option in the browser.
What May not be private
- Information/thoughts shared by you on message boards, blogs, Facebook pages, or any public testimonials
- Demographic data received from public sources
- Any other information which is already a public information
Intent
- We use any private information about you only to serve you better and promote our products and service
- We don’t sell any private information to any third party
Users
- Private information is used by people within Chalcharkha or outside only for the specific purpose of serving you. Such as your order management by our franchise, associates, shipment and logistic agencies, certain suppliers in our market place or any such supplying agencies.
- This information is shareable with our sister companies/business units, successors, or entities formed through strategic or restructuring of ownership rights fully or partially.
- Information may be required by Government/regulatory bodies or in relation to legal aspects
Privacy Policies also Inlcude –
We value your privacy and the information you consent to share in relation to our SMS marketing service. We use this information to send you text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us.
Opt-in data and consent for text messaging will not be shared with any third parties except for messaging partners, for the purpose of enabling and operating our text messaging program.
Our website uses cookies to keep track of items you put into your shopping cart, including when you have abandoned your checkout. This information is used to determine when to send cart reminder messages via SMS