Terms & Conditions

  • Legal Name: Pratibhamandal Nyas

URL:http://www.Chalcharkha.org

  • Usage of Chalcharkha properties including websites

You shall provide the correct information on all aspects as and when required. You will not try to illegally benefit or hurt/damage any properties such as use of automated mechanisms to slow website infrastructure or download and reproduce ideas, pictures, videos or text from any of Chalcharkha properties. All properties including intellectual properties belong to Chalcharkha or their associates/affiliates and/or business partners and they are protected by legal rights or under application of license.

Chalcharkha in its sole discretion can disallow the use of any such properties and will not be liable.

Use of any proprietary content logo, symbol, IP will require a separate agreement and every such use will require written permission from Chalcharkha .

  • Your Personal Information

You have to provide us with certain personal information for using or transacting with Chalcharkha online and offline. This subject is governed by our privacy policy. You must read and understand the terms of privacy policy prior to use and transacting. Privacy policy is subject to change on our discretion so it is your responsibility to read and agree on terms of privacy policy every time you use or transact with Chalcharkha .

Though we take due care to protect any private information received, we are not in a position to guaranty protection. You must understand that, if your information is too private to be shared kindly don’t proceed to use or transact with us. We want to make it amply clear here that we can’t warranty you (implied or expressed) to prevent any unauthorize access of your private information.

Consequent to your providing us with your private information Chalcharkha will not be liable to any liabilities direct, indirect emerging from contract or tort or any other source and we will not be party to pursuing any case or claims on your behalf or from a third party.

  • Communication and subscription

By providing us with your contact information you consent to receive certain communication from us. Chalcharkha and its team will be sending you some communication through electronic/non electronic means on any of your devices. If you want to unsubscribe to any such communication at any point you may do so by writing an email title at: chalcharkhaonline@gmail.com

  • Payment Terms

You have to be of the age of 18 or above (or age per the minimum permission age allowed by the State) and personally identifiable human to be able to transact with us. All payment must be governed by Payment Gateway terms, policies and process including levies, duties and taxes. You must provide correct and complete details of your bank account, credit card, debit card or any other payment mechanisms linked on payment gateway as allowed by the regulatory and governmental bodies. By providing any payment related information about your bank account, credit or debit card implies that you have consented to allow us to charge your account/cards for the payment against your purchase invoice any time as per the ongoing purchase /payment policy. Refund are subject to refund policy and they will be allowed strictly as per the policy. You must be aware of the terms of your bank or credit card issuers to understand your rights and obligations as an account holder/card holder. Any misuse of the card /account by third party will not be the responsibility of Chalcharkha . You must let us know of any discrepancies in billing within 30 days of invoice date. In case for any reason we don’t receive payment from your credit card agent/bank you will be liable to pay us complete invoiced amount including any taxes and/or transaction charges related to payment services. Please note that you will be responsible to pay any taxes or government duties related to transaction with Chalcharkha .

  • Pricing Policy

Chalcharkha follows a maximum retail price (MRP) model for different cities and stores as per its own policy framework which is subject to change. All offers /discounts are applied on MRP. Chalcharkha does not take any responsibility for price variances if any one of Chalcharkha associate, franchisee or retailer sells goods at a price other than MRP. We can modify the MRP of our products at any time at any frequency dynamically and/or offer any number of offers including discounts or promotional offers.

  • Right to Decline Order or Partial Supply

Chalcharkha reserves right to decline your order at any time or offer a partial supply due to any unforeseen reasons or errors in systems or by humans. However, such situations seldom arise because of inadvertent error or unexpected circumstances which limit our capacity to serve you. In such a case we will not be liable to any additional damages including taxes/charges. If you have already been charged then we shall refund your payment received in our account within 15 days. If you don’t receive your money back in 15 days please remind us at chalcharkhaonline@gmail.com and we will try to expedite the payment. Your transaction with Chalcharkha has implied indemnity against any loss or potential loss that you might have to incur due to your transaction with us.

  • Disclaimer

Chalcharkha products are made through handwork and in some cases may have minor defect or unevenness typical of handwork. In such cases we shall replace products if additional inventory is available or refund the payment within 2 weeks of the date of invoice. Chalcharkha disclaims any quality assurance/ warranties stated or implied or suitability of products.

  • Maximum Liability

In any case, and for any reason liability of Chalcharkha will never exceed the actual amount received by Chalcharkha from customers net of taxes, levies and fees. Such reasons may be due to negligence, delays, defect, return, non-suitability, inadequacy, non-availability or any such human or machine errors or any error of Chalcharkha . partner, employees, associates franchisees and suppliers

  • Indemnification

You in your complete awareness agree to indemnify Chalcharkha , partners, employees, associates, franchisee and service providers from all damages which may arise from any use of website or products or services. These damages may include third party claims, legal expenses or government penalties including but not limited to violation of terms.

  • General Policies

All Chalcharkha property users including those who use Chalcharkha website and/or its products, solutions and services through any other channel hereby agree to all the current terms and conditions and policies of Chalcharkha that include but not limited to buyers policy, supplier policy, associate policy, employee policy, contactors’ policy. and or any other policies. By your usage of this website or inquiry or communication or viewing of content or even a single click on website or through other channels you are implicitly bound by the term of all policies. Further these policies may dynamically change at any point and it will be your responsibility to update yourself on the terms and policies before entering into any transaction.

  • Complete Agreement

This agreement between Chalcharkha and you is complete. Chalcharkha reserves rights to assign this agreement in favour of any party including successors and you have deemed to have consented to that. However, you agree to not assign this agreement to any other party.

And even certain part of the agreement is not enforceable the remaining agreement will continue to remain relevant and deemed enforceable. This agreement never expires until Chalcharkha or its successor completely and legally shut down operations for any reasons.

  • Jurisdiction

This agreement is governed by the laws India.

  • Text Marketing Terms and Conditions

By consenting to Chalcharkha ‘s SMS marketing in the checkout and initializing a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications (for your order, including abandoned checkout reminders), text marketing offers, and transactional texts, including requests for reviews from us, even if your mobile number is registered on any state or federal do-not-call list. Message frequency varies. Consent is not a condition of purchase.

If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out, such as using alternative words or requests, will not be considered a reasonable means of opting out. We do not charge for the service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

For any questions, please text HELP to the number you received the messages from. You can also contact us at chalcharkhaonline@gmail.com for more information.

We have the right to modify any telephone number or short code we use to operate the service at any time. You will be notified on such occasions. You agree that any messages you send to a telephone number or short code we have changed, including any STOP or HELP requests, may not be received, and we will not be liable for honoring requests made in such messages.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Your right to privacy is important to us. You can see our Privacy Policy to determine how we collect and use your personal information

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